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Return & Refund Policy

We value everyone who is part of our DIHSAN community and are honored to be a part of your fashion journey. You are supporting quality over quantity and are joining us in the movement to shift the business of fashion in a more inclusive and environmentally conscious direction.

We want you to be happy with your purchase and understand that sometimes situations arise where you may want to return a product or request a refund.
Please take a moment to review our full return policy, as we do not offer returns or refunds on any purchases.


  1.    Returns, Refunds, Exchanges

Please be kindly informed that we do not offer returns, exchanges, or refunds.

We strongly recommend using available resources to research sizing and fitting beyond what is available on our website. If that fails, our experienced team members are ready to answer any questions about product details, sizing, or anything else, so please reach out to our support team at 1-833-676-3313 or or through our Contact Us page before completing your purchase, as these matters do not fall within our Return Policy guidelines and will not be considered as a valid reason for return.


  1.    Exceptions

An exception to the Return Policy will only be considered if your items are damaged or defective upon arrival.

Please thoroughly read through the ‘Damaged/Defective/Incorrect Item’ section below to see if your order is eligible and then contact us within 48 hours if your situation qualifies for an exception.

Looking to reach out to us? Click here for the various options available.

 Thank you, again, for being a valued member of the DIHSAN community. We appreciate your support, interest, and understanding as we navigate through this evolution of luxury fashion together.