Balenciaga

Balenciaga uses more than one system, so check which one a piece is listed in. Tailoring, dresses and outerwear usually carry numeric sizes rather than letters, jersey such as hoodies and T-shirts is sold in letter sizes, and footwear runs on European numbering. Fit is a separate question from size: many styles are drafted oversized on purpose, so the label size describes the pattern rather than how closely the garment sits. Compare the measurements against something you already own.

Treat the upper and the sole separately. Brush the loose dirt off first, then work on the upper with a barely damp cloth and a little mild soap, in small sections rather than soaking the material. The crevices in a multi-layer sole respond far better to a soft toothbrush than to hard scrubbing. Never put the pair through a washing machine, and dry them at room temperature away from radiators and direct sun, which warps foam and stiffens glue.

Yes. Every piece DIHSAN sells is the brand's own — genuine designer product, with the maker's hardware, stamping and markings intact. Nothing is a reproduction or a licensed imitation.

No. Duties are included on every DIHSAN order, and US orders include taxes as well.

Yes. Eligible Balenciaga pieces can go back within 14 days of the ship date, for store credit rather than cash, and shipping charges are non-refundable. Items discounted 70% or more — plus swimwear, intimates, and limited-release styles at any discount — are final sale.