Shipping & Delivery
At DIHSAN, we own every piece we offer, we do not work with any 3rd parties. Sourced directly from the world’s most sought-after brands and held in our possession, each order is fulfilled from our private facility with full oversight of quality and presentation. Every item is guaranteed authentic, delivered with the discretion and confidence that define the DIHSAN experience.
Fulfillment & DispatchOrders are prepared and shipped within 24 hours of purchase, excluding weekends and holidays. Orders placed after 12:00 PM PST are processed the following business day. Each piece is carefully inspected before dispatch to ensure it meets DIHSAN’s standard of excellence.
Duties & TaxesAll import duties and taxes are fully handled by DIHSAN. Your checkout total is absolute and final, allowing your order to arrive seamlessly, without surprises, reflecting the effortless experience you expect from a luxury service.
Order AdjustmentsOnce an order is placed, modifications are generally not possible. However, if you need to update your shipping address or delivery instructions, please contact us at within two hours of placing your order. We will make every effort to accommodate your request before fulfillment begins.
Gift WrappingWe are pleased to offer complimentary gift wrapping for orders intended as gifts. Please include your note or instruction at checkout.
Delivery & SignatureAll shipments require a signature upon delivery for security and verification. Should a package be returned to us due to a missed delivery or refusal, return and reshipping fees may apply.
Shipping RestrictionsWe do not ship to P.O. boxes at this time.Each delivery from DIHSAN reflects the same values that define our collections — authenticity, precision, and discretion — carried through from our hands to yours.