Terms & Conditions

Welcome to DIHSAN. By accessing or using our website at dihsan.com, you agree to comply with and be bound by the following Terms and Conditions, along with our Privacy Policy and Return & Refund Policy. If you do not agree to these terms, please refrain from using our services.

 

1. General Terms

• Eligibility: You must be at least 18 years old and capable of forming legally binding contracts to use our services.
• Account Responsibility: You are responsible for maintaining the confidentiality of your account information and for all activities under your account.
• Prohibited Activities: You agree not to engage in any unlawful, harmful, or fraudulent activities on our website.

 

2. Product Information and Availability

• Authenticity Guarantee: All products sold on DIHSAN are 100% authentic and sourced directly from authorized luxury designers.
• Product Descriptions: We strive for accuracy in product descriptions, but do not warrant that all content is error-free.
• Availability: Product availability is subject to change without notice.

 

3. Orders and Payments

• Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
• Pricing: Prices are listed and transacted in your local currency in either CAD or USD and include all applicable taxes and duties.
• Payment Methods: We accept various payment methods, including major credit cards, PayPal, and other secure payment options.

 

4. Shipping and Delivery

• Shipping Policy: Please refer to our Shipping & Delivery Information Page
• Delivery Times: Estimated delivery times are provided at checkout and may vary based on destination and product availability.
• International Shipping: We ship worldwide, with all duties and taxes included in the final price.

 

5. Returns and Refunds

• Return Policy: Please refer to our Return & Refund Policy for detailed information on returns and exchanges.
• Refunds: Refunds will be processed to the original payment method upon receipt and inspection of returned items.

 

6. Privacy and Data Protection

• Privacy Policy: Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your personal information.
• Data Security: We employ industry-standard security measures to protect your personal data.

 

7. Limitation of Liability

• No Warranty: Our website and services are provided "as is" without any warranties of any kind, either express or implied.
• Limitation: DIHSAN's liability is limited to the amount paid for the specific product or service giving rise to the claim.

 

8. Governing Law and Dispute Resolution

• Applicable Law: These terms are governed by the laws of Canada.
• Dispute Resolution: Any disputes will be resolved through binding arbitration in accordance with Canadian arbitration laws.

 

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page, and the effective date will be updated accordingly.