SOIA & KYO

Check the label first, since fills and shells vary between styles. Down-filled pieces are generally machine washed cold on a gentle cycle, inside out, with a mild detergent and no fabric softener, then tumbled on low with a couple of dryer balls until the fill is completely dry and lofted again. Wool-blend coats are dry clean only. Fasten every zip and closure before cleaning either type, and reproof a water-repellent shell periodically to keep it beading.

It comes down to the weather you dress for. Wool blends give you structure and a tailored line, which suits commuting, milder cold and anything you want to wear over a jacket. Down is the deep-winter answer: it traps far more warmth for its weight, and the parkas add hoods, storm cuffs and longer lengths for wind and wet. Plenty of people end up owning one of each.

Yes. Every piece DIHSAN sells is the brand's own — genuine designer product, with the maker's hardware, stamping and markings intact. Nothing is a reproduction or a licensed imitation.

No. Duties are included on every DIHSAN order, and US orders include taxes as well.

Yes. Eligible SOIA & KYO pieces can go back within 14 days of the ship date, for store credit rather than cash, and shipping charges are non-refundable. Items discounted 70% or more — plus swimwear, intimates, and limited-release styles at any discount — are final sale.