Gabriela Hearst

Shoes are numbered on the Italian scale, which sits roughly thirty numbers above a US women's size, so an IT 38 lands near a US 8. Between half sizes, the narrow lasts used for pointed and almond shapes usually favour the larger option, while an open sandal held by an ankle strap can take the smaller. If you are between the two, measure your foot in the evening when it is at its longest.

A kitten heel sits low enough to keep your weight nearer the middle of the foot than a stiletto does, so pressure is spread rather than concentrated under the toes. The trade-off is the heel's slimness, which asks something of your balance on soft ground and cobbles. On flat floors most people manage a full day comfortably; if you are outdoors for hours, a block or wedge shape is easier.

Yes. Every piece DIHSAN sells is the brand's own — genuine designer product, with the maker's hardware, stamping and markings intact. Nothing is a reproduction or a licensed imitation.

No. Duties are included on every DIHSAN order, and US orders include taxes as well.

Yes. Eligible Gabriela Hearst pieces can go back within 14 days of the ship date, for store credit rather than cash, and shipping charges are non-refundable. Items discounted 70% or more — plus swimwear, intimates, and limited-release styles at any discount — are final sale.