Chloe

Footwear uses European numbering, commonly from 35 to 41 and often including half sizes. Roughly, EU 36 is a US 6, EU 37 a US 6.5 to 7, EU 38 a US 7.5 to 8, EU 39 a US 8.5 and EU 40 a US 9.5. Boots and closed styles tend to run true; braided and open sandals can sit slightly narrower, so a half size up is worth considering on a wider foot.

Suede needs a soft brush after wear, always in one direction, and a protective spray before its first outing. Keep it away from rain; if it gets wet, let it dry naturally and brush the nap back up. Grained leather is more forgiving — wipe with a dry cloth and condition occasionally to stop it drying out. Store both stuffed and in a dust bag so the shape holds.

Yes. Every piece DIHSAN sells is the brand's own — genuine designer product, with the maker's hardware, stamping and markings intact. Nothing is a reproduction or a licensed imitation.

No. Duties are included on every DIHSAN order, and US orders include taxes as well.

Yes. Eligible Chloé pieces can go back within 14 days of the ship date, for store credit rather than cash, and shipping charges are non-refundable. Items discounted 70% or more — plus swimwear, intimates, and limited-release styles at any discount — are final sale.