Amina Muaddi

The label designs in Paris and produces in Italy, where the shoes are made by hand. That matters most at the heel, which has to be shaped and set so a wide base still reads as a clean line from the side, and at the finishing, where linings, edges and sole work are done by hand. Italian shoemaking is why the construction holds up under a heel that unusual.

Yes, and it is worth arranging early. A cobbler can fit thin protective soles before the first wear, so they take the abrasion instead of the leather underneath. Heel tips are consumable: replace them as soon as the plastic has worn down towards the metal, because letting it go damages the heel itself and turns a small job into a difficult one. Take the shoes in rather than ordering tips online, since a flared heel needs a tip cut to its own base.

Yes. Every piece DIHSAN sells is the brand's own — genuine designer product, with the maker's hardware, stamping and markings intact. Nothing is a reproduction or a licensed imitation.

No. Duties are included on every DIHSAN order, and US orders include taxes as well.

Yes. Eligible designer shoes can go back within 14 days of the ship date, for store credit rather than cash, and shipping charges are non-refundable. Items discounted 70% or more — plus swimwear, intimates, and limited-release styles at any discount — are final sale.